Home
About Us
Contact Us
Home
About Us
Contact Us
Login
How can we help you today?
Get information about setting up and using Acquire to its fullest.
Browse by Category
Find documents to help you get the most out of Acquire.
Installation and Setup
Installing the Acquire Chat Widget on Your Website
Set Up User Authentication for Logged In Website Visitors
Adding and Managing Users, Roles, and Departments
View All Articles
Settings
Setting Security Preferences for Accessing Your Instance
Setting Up Email
Setting Up a Gmail Inbox
View All Articles
Integrations
How to Use the App Store
Integration Directory
Amazon Lex Bot
View All Articles
For Administrators
Introduction to the Administrator Role
Logging in for the First Time
Installing the Acquire Chat Widget on Your Website
View All Articles
For Operators
Introduction to the Operator Role
Logging in for the First Time
Updating Your User Profile
View All Articles
Chatbots
When to use a Sequence Bot vs. a Conversational Bot
How to Build & Deploy a Sequence Bot
How to Build & Deploy a Conversational Bot
View All Articles
Widget
Customizing the Appearance of Your Chat Widget
Editing Default Messages
Adjusting Advanced Widget Settings
View All Articles
Workflows
Triggers
Business Rule Basics
Business Rules for Email and SMS
View All Articles
Dashboard
Tagging Contacts & Conversations
How to Outbound Dial and Send SMS Messages
Creating and Using Shortcuts for Live Chat
View All Articles
Knowledge Base
Getting Started With Knowledge Base
Writing, Editing, & Publishing Knowledge Base Articles
Managing Knowledge Base Categories
View All Articles
Cobrowse
Cobrowsing 101: How It Works & How to Use It
Configuring & Managing Cobrowse Settings
How to Mask Data Fields in Cobrowse
View All Articles
Analytics
Analytics Basics
Reading Your Chat Analytics
Inspecting Cobrowse Analytics
View All Articles
Resources
System Requirements
For Developers
API Getting Started Guide
Webhooks for Chatbots
