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Get information about setting up and using Acquire to its fullest.
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Find documents to help you get the most out of Acquire.
Installation and Setup
Importing Contacts to Acquire
Installing the Acquire Chat Widget on Your Website
Capturing User Attributes in Acquire from Your Website
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Settings
Getting Feedback: Creating & Managing Questions
Setting Up Email
Setting Security Preferences for Accessing Your Instance
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Integrations
Connecting Your Facebook Page to Acquire
How to Connect Twitter to Acquire
Integrating & Using WhatsApp
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Widget Apps
Article Inserter
Article Search
Book a Meeting
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Getting Started - Admins
Installing the Acquire Chat Widget on Your Website
Capturing User Attributes in Acquire from Your Website
Set Up User Authentication for Logged In Website Visitors
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Getting Started - Users
Updating Your User Profile
How to Outbound Dial and Send SMS Messages
Managing & Completing Contact Profiles
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Chatbots
How to Build & Deploy a Sequence Bot
When to use a Sequence Bot vs. a Conversational Bot
Configuring Chatbot Triggers
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Account Settings
Adding and Managing Users, Roles, and Departments
Creating & Mapping Custom Attributes in Acquire
Messenger Settings
Customizing the Appearance of Your Chat Widget
Setting Default Languages & Managing Message Translations
Adding Chat Forms & Private Forms to Your Widget
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Conversation Settings
Enable File Sharing
Setting & Managing Operating Hours & Holidays
Triggers
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Having Conversations
Tagging Contacts & Conversations
How to Outbound Dial and Send SMS Messages
Creating and Using Shortcuts for Live Chat
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Knowledge Base
Getting Started With Knowledge Base
Writing, Editing, & Publishing Knowledge Base Articles
Managing Knowledge Base Categories
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Cobrowse
Configuring & Managing Cobrowse Settings
Cobrowsing 101: How it Works & How to Use it
How to Mask Data Fields in Cobrowse
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Live Chat
Accepting & Responding to Incoming Chat Conversations
Analytics
Analytics Basics
Reading Your Chat Analytics
Understanding Chatbot Analytics
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