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Installation and Setup


Setting Security Preferences for Accessing Your Instance

Setting Up Email

Setting Up an Outlook Inbox

Setting Up a GoDaddy and Outlook Inbox

Additional Email Settings

Creating and Using Shortcuts for Live Chat

How to Block Unwanted Conversations & Visitors

Set Up a SendGrid SMTP

Set Up a Gmail SMTP

Set Up an SMTP

Custom Form

Conversion Settings

Security Settings

About Log Purging

Error: Why am I getting a DKIM error when I set up email?

Error: Why am I getting an email permission error on the Dashboard

FAQ: What’s the difference between departments and roles?

FAQ: How are calls logged in Acquire?

FAQ: Should you set up operating hours for your organization?

FAQ: Why am I still receiving emails after I've disconnected an inbox?

FAQ: How do I prevent visitors from making video/audio calls?

FAQ: What's the difference between the forms?