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Zendesk


Create, manage, and update contacts and tickets in Zendesk right from your Acquire dashboard.


In this article:

  • Connecting Your Zendesk Instance to Acquire
  • Syncing Contacts & Tickets

Connecting Your Zendesk Instance to Acquire

Navigate to the App Store > CRM and click 'Install App' under Zendesk. In the popup, click 'Install'. On the following screen, read the permissions and click 'Authorize Access'.


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Syncing Contacts & Tickets


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Data is also synced when an interaction in Acquire is closed.


Verify your integration is working correctly by adding a contact through Acquire and then searching for that contact in Zendesk. If the information appears in the right fields, your integration was successful.

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