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Integrate your Viber account into Acquire to manage your conversations in one place. Your Viber messages appear in Acquire just like direct messages from the Chat Widget.

In this article:

  • Requirements
  • Connecting Viber


Before you can connect Viber to Acquire, you’ll need to build a bot. Click here to create a Viber bot.

Not sure how to create a Viber bot? Check out this handy tutorial.

Connecting Viber

Go to the Acquire App Store and click on the ‘Install App’ button under the Viber icon. Read the app permissions and click ‘Install’.

On the following page, read the details and click ‘Authorize Access’.

You will then be taken back to the Acquire Admin Panel. Enter the details of your Bot Name and Bot Token from Viber in the corresponding fields.

Click ‘Save’ to complete the integration.

When you receive a message in Viber, it will now appear in the Acquire dashboard. Your responses will then pull through to Viber and be displayed to visitors and customers.

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