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Social Media Share Links


Invite social media users and others to a chat, audio call, or video call with social media share links. Social media links are easy to share and customizable. 

In this article: 

  • Using Social Media Share Links 
  • Customizing a Social Media Share Link 

Using Social Media Share Links 

To locate your social media share links, click on your profile.


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 Click on your profile to access your social media share links. 

Click on:

  • the purple chat icon to share a link to chat 
  • the green phone icon to share a link to start an audio call 
  • the blue video icon to share link to start a video call 

The link will look something like this: 

https://accountId.domain/simulate#start-chat-a137

When you click on one of the social media buttons, a link will be copied to your clipboard. Share this link with a visitor. When the visitor clicks on the link, they’ll be able to start a chat, audio, or video call. All links will automatically send the visitor to your simulate page. 

Customizing a Social Media Share Link

Customize your social media share links to redirect a visitor to any widget-enabled page on your domain. Copy to the link to that page and add the # and everything after it from the copied link.

For example, if the link you copied from the social share button is https://accountId.domain/simulate#start-chat-a137 and the url to the page you want to share on is https://mydomain.foobar/home add the hashtag (‘#’) and everything after it to the end of the url. For example, the link you’ll share with a visitor will be https://mydomain.foobar/home#start-chat-a137

A more detailed explanation for social share links may be found below:

Take this social share link for example:  

https://abcd.yourdomain.com/simulate#start-chat-a111

The social share link consists of: 

  • Your Acquire account Id (abcd)
  • Your domain name (yourdomain.com)
  • The simulate page path parameter (simulate)
  • The social share link action (#start-chat)
  • Your agent Id (a111)

If you want to redirect the visitor to your contacts page at https://abcd.yourdomain.com/contact, append the #start-chat-a111 to the url as such: https://abcd.yourdomain.com/contact#start-chat-a111



Have a question? Reach out to us at support@acquire.io


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