For Operators
Social Media Share Links
Invite social media users and others to a chat, audio call, or video call with social media share links. Social media links are easy to share and customizable.
In this article:
- Using Social Media Share Links
- Customizing a Social Media Share Link
Using Social Media Share Links
To locate your social media share links, click on your profile.
![social-share-link-location-in-profile-b0abc6a614bfc133ad4cfac4.png social-share-link-location-in-profile-b0abc6a614bfc133ad4cfac4.png](https://static.acquire.io/acme/media/2021/8/social-share-link-location-in-profile-b0abc6a614bfc133ad4cfac4.png)
Click on your profile to access your social media share links.
Click on:
- the purple chat icon to share a link to chat
- the green phone icon to share a link to start an audio call
- the blue video icon to share link to start a video call
The link will look something like this:
https://accountId.domain/simulate#start-chat-a137
When you click on one of the social media buttons, a link will be copied to your clipboard. Share this link with a visitor. When the visitor clicks on the link, they’ll be able to start a chat, audio, or video call. All links will automatically send the visitor to your simulate page.
Customizing a Social Media Share Link
Customize your social media share links to redirect a visitor to any widget-enabled page on your domain. Copy the link to that page and add the hash symbol ('#') and everything after it from the copied link.
For example, if the link you copied from the social share button is https://accountId.domain/simulate#start-chat-a137 and the url to the page you want to share on is https://mydomain.foobar/home add the hash symbol (‘#’) and everything after it to the end of the url. For example, the link you’ll share with a visitor will be https://mydomain.foobar/home#start-chat-a137
A more detailed explanation for social share links may be found below:
Take this social share link for example:
https://abcd.yourdomain.com/simulate#start-chat-a111
The social share link consists of:
- Your Acquire account Id - abcd
- Your domain name - yourdomain.com
- The simulate page path parameter - simulate
- The social share link action - #start-chat
- Your agent Id - a111
If you want to redirect the visitor to your contacts page at https://abcd.yourdomain.com/contact, append the #start-chat-a111 to the url as such: https://abcd.yourdomain.com/contact#start-chat-a111
Have a question? Reach out to us at support@acquire.io.
Was this article helpful?
![Dislike thumbs-down](https://acme.acquire.io/kb/assets/images/thumbs-down.png)
![Like thumbs-up](https://acme.acquire.io/kb/assets/images/thumbs-up.png)