Acquire
  • Home
  • Widget Apps
  • Chili Piper

Chili Piper


Chili Piper makes it easy to schedule meetings with prospects and customers right from your Acquire Dashboard. Plus, Chili Piper’s advanced routing and scheduling ensures that meetings are routed to the right teams and fairly distributed across team members, giving your prospects and customers a seamless experience. 

 

Once a meeting is booked, the app automatically sends a calendar invite and meeting reminders.

Note: For this setup process you will need to create an Inbound Router in Chili Piper admin. You can find directions on how to create your first Inbound Router here.

In this article:

  • How to Set Up the Chili Piper Widget App
  • How to Use the App in Acquire

How to Set Up the Chili Piper Widget App

To connect Chili Piper with Acquire, first go to the App Store tab on the left-hand menu and click on App Categories > Widget. Then, click ‘Install App’ under Chili Piper.

c2hW3s0ZCXqaZBbMMR6MRk0HiHKmXWwOHoc_rcdWQ1GJOhp63SJRm9hsxpDeBFuXH3a6YOMRAwxQQUfVxRZJ1W7Ylv0w4Lxf3Nd-GXrq12sUlQq_-UxZd0NQKG32PKC0xj9BxGPF

A pop-up window will appear. Click the 'Install' button.

7D3Z593YoV_pPGurQUQWgnJdLII47kEQ4A32NKiOhJfWIyWwxhSoEVW7Nlq30-eOWtAdkDf3lHC2Vqkm9V6m7SG13ryl7xgR56MMcVvz0oKQKbPVG6e4-LYA3GgYKnPnDLk3lUqA

On the following page, review the app permissions and click 'Authorize Access'.

TedMU7RdJ5t2EwxoMy_7dFAhGGbXc6ob4CHrX-5lWnHiVi0dqPiURMhpMzj2qk3J-ND4wGwgK5qsi3qrGU5XSNrFSzBpyAfix3xE_MJ_d39F-wiIq0cNoz-SbYXN48gV2jhXM890

You’ll be redirected back to Acquire to complete the setup.

Z4JquUNzoodtOzRbd7-jZ1HDXxpoYauWUgUJZ7O_MavZ4g4SDENEX7DDTb7oGp865usFXk8YGPsr2ZsM1vuO3_JA51r4DpAd8RkfZSK7weJGSV3JTusQlyGuOB9hcEgZW735i7KF

In the app settings, enter your Chili Piper details: 

  • Router Name
  • Domain

You can find the Router Name and all other configurations in your Chili Piper account.

yjJw7br97f0BgZVZzMw2x3vn1y5P0Ihk_29ozi9DlPA2YxmS0eRz6BfY86gLXQ3zJsfkS4DLwF_-D-3DQfgTjOEiWbmkzvTxosNx6jncyKbMoYfVMkb682leFfQdQTI-KUR9j-dD

Next, input your 'Invitation Text' and 'Button Label' as desired and click 'Save'.

You are now ready to use Chili Piper in Acquire.

How to Use the App in Acquire

Choose 'Chili Piper' from the dropdown list of installed apps. 

MRG9A_Ulwcptv_QcIDIzZEd5mnwHqbYrR_XTIxkso6ozBxhcXgGPweaHWxPehuKKbnOILAfVnq49OrR7biOdMFyYLJk9YohIkfcq_igJxZQMtm1OxBOWOP21j0Hk3HVQQ99hHGVD

The visitor can then use the Chili Piper Widget, which will appear in the chat as shown below.

O0llgRxJPXb2Z7Rw-zo5Br4iul6f8aGW_eqV0B14eW4wok-eDCN97R9nwXM1j_4702HsfggsiD2ZEyK3yPbwlo5N6FKcW7vrMm2V2nUEgSET2XS4isQcyrvQtLt5zZQc68lcltd4

miCwVULUDFn_jLWcCtVLACo1bT4g8P0ay4wzEJeGqcp66IrMJFgck-Te9LzSDCzD9JmepxFn7OSFxyMgxyL8XRbJtF3Sp08aotORis5vdlqX_udjMCKWuftvPhKJTFSMdSTikOZZ

lH_ggd8YCId_t543HZntqU813tYXYhe04zfCeBRNGLZnmWZBpDe7vHS3acFcx1LuSWwvlNuoR_6JXOTT0jT5H3XzkrkKoblBChovECe_WoQnEAAep8bIJ0hBL8aMLziayvIYGUuV

Once visitors confirm the meeting, a confirmation message will appear.

ETWkv6xEAb74e7gu4YUJ3_5T2OtQRsnLfi6ze6wgBAL5D8SqGNc4YyPZD2xvbSxUh4oQbhlgGCzeiv_TXtN92oqBfRYcqc6a3ZBHTfmJuvl3YaDtEBfHOc8-u9MgjcqC1unbQCXg

The confirmed meeting action will appear in the conversation timeline as shown:

vz88w670q1AsSlleVJOmNLCIDYjkebBKE-5X9BpoFPUD7b9VhfaJHAgQztLsp_Y77mmKaegz5Zwa0JLfrGwFfsvhCVfAY_6z-0lhgkLMoz4uu8sIfDVzy93TKSXnKxpWBwkWIKy3

The visitor will then receive an email from Chili Piper confirming the meeting.

Enable Chili Piper in Live Chat By Default

You can also add the Chili Piper app to your Live Chat Widget Home by default.

To do this, go to Settings > Messenger Setup > Widget Apps.

Click the 'Chili Piper' app from the list of installed apps and then click the 'Push App to Widget' button.

The Chili Piper Widget will now appear at the bottom of your Live Chat Widget. You can see it in the preview section on the right-hand side of the page.

9fYE7BU8pzo9c4HqF2jA7t17aGXB6ceq5ccFl0k273v6RSNtmLttMNyxeAYCkXoEKn1KTdq6ctK122Be14fMg1JXtmrAqRbqw6wqhjiL8Te3SiO_Yt7Cd18iGgdXs1rcDDfqXL3i

Now, when a visitor opens the Live Chat Widget, they can book a meeting without even having to start a conversation. 

Related Articles