Book a Meeting
Allow visitors to schedule meetings with your team through third-party applications like Viewup.
How to install:
Go to the Acquire App Store > Widget Apps > Book a Meeting. Click ‘Install App’. Review the app capabilities and click ‘Install’. On the next screen, review the permissions and access levels, then click ‘Authorize Access’.
You’ll then be returned to Acquire where you’ll need to enter your Viewup access token.
How to set up:
Navigate to Settings > Messenger Setup > Widget Apps. Click on Book a Meeting and then click ‘Push App to Widget’ to complete installation.
How to use:
Visitors will click ‘Book a Meeting’ in the widget to open the calendar and select a date and time. They'll then be prompted to enter a meeting topic, their name, and their email address. Once submitted, a new interaction will enter the pending queue in Acquire. A user then needs to accept the meeting and the visitor will receive an email confirmation. This widget can also be pushed to a visitor during a live chat.