Connecting Your Facebook Page to Acquire
View, respond to, and manage messages to your Facebook Page in Acquire. This article will show you how to connect your Facebook Page to Acquire.
In this article:
- How to Integrate Facebook with Acquire
- Configuring Facebook Page Message Settings to Work with Acquire
To set up the Facebook integration you must be a Facebook Page admin or editor.
How to Integrate Facebook with Acquire
Navigate to the App Store > Social in Acquire. Find Facebook and click ‘Install App’.
Read through the integration permissions and then click ‘Authorize Access’.
The page will then redirect to Facebook—log in if you aren’t already. Then select which page(s) you want to integrate with Acquire. Set the permissions and data access you want to grant Acquire, making sure to include ‘Manage and access Page conversations in Messenger’.
Click ‘Done’ and you’ll receive a confirmation message. That’s it!
You can test the integration by viewing your Facebook Page as a visitor and sending a message. If things are set up correctly, the message will appear in Acquire as a Pending Conversation.
Have questions about this integration? Email us at email@example.com for additional help.
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