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Get information about setting up and using Acquire to its fullest.
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Find documents to help you get the most out of Acquire.
Settings
Installation and Setup
Widget
Workflows
Setting Security Preferences for Accessing Your Instance
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Integrations
IBM Watson New
How to Use the App Store
Integration Directory
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For Administrators
Introduction to the Administrator Role
Logging in for the First Time
Installing the Acquire Chat Widget on Your Website
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For Operators
Introduction to the Operator Role
Logging in for the First Time
Updating Your User Profile
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Chatbots
IBM Watson New
Chat Gpt
When to use a Sequence Bot vs. a Conversational Bot
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Dashboard
Tagging Contacts & Conversations
How to Outbound Dial & Send SMS Messages
Creating and Using Shortcuts for Live Chat
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Knowledge Base
Getting Started with the Knowledge Base
Writing, Editing, & Publishing Knowledge Base Articles
Managing Knowledge Base Categories
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Cobrowse
Cobrowsing 101: How It Works & How to Use It
Configuring & Managing Cobrowse Settings
How to Mask Data Fields in Cobrowse
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Analytics
Analytics Basics
Chat Analytics
Cobrowse Analytics
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Resources
System Requirements
For Developers
API Getting Started Guide
Webhooks for Chatbots
Best Practices for Using Our HMAC
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